Purchasing online products involves accepting a commitment between the custumer and the trader, as stated by the legislative decree n.185 of 22/05/1999, that governs distance contracts, id est those contracts concluded between a trader and a consumer under an organised distance sale.
2. Products availability
Orders will be guaranteed based upon availability of products. In case the product ordered should be unavailable, Tattoo Division srl - unipersonale commits to notifying customers per email within 48hours from the date of the order and to informing them about the time needed for the delivery. The availability of products is always specified on the website.
Tattoo Division srl - unipersonale, accepts payments with Pay Pal, Credit Cards and bank transfer.
Customers may order exclusively from the website www.dermacaretattoo.com, 24/7. Customers will receive an email to acknowledge their order. Companies will receive an email of confirmation, should irregularity of prior payments be present. Those companies which purchase for the first time will be able to place an order only after their account will be verified and activated by our side.
Sales prices are intended in Euros (VAT tax included). Potential extra charges for foreign countries shall be paid by the clients. Delivery fees are always charged to addressee and are invoiced at the end of the order according to the good selected. Delivery can be free of charge only in case of high amounts, but has to be determined on a case-by-case basis.
6. Delivery Methods
Products purchased online from the website www.dermacaretattoo.com can be shipped throughout Italy. Products will be shipped to the address indicated at the time of order.
Deliveries will be carried out Monday to Friday within 12.00 each day. In case of orders placed after 12.00, they will be handled the day after (except during public holidays). Orders received on public holidays will be processed the next working day within 12.00..
Delivery time may vary from 2 to 4 working days (4-5 working days for Islands). We also inform you that the couriers do the shipping only during workdays (e.g. for a product ordered on Saturday afternoon, days will be counted from the next Monday morning).
Tattoo Division srl - unipersonale will not be liable if there is a delay, loss or damage of the order due to the carrier.
In case of delay, Tattoo Division srl - unipersonale può, can examine the reason of said delay, upon the customer request. During this time (approximately 10 days) it will not be possible to undertake the reimbursement or to proceed with a new shipping.
7. Right to withdraw
Such legislation formalizes the right of withdraw, id est the possibility to return the product purchased and to obtain repayment of sums paid (delivery charges excluded).
Pursuant to Decree n°185 of 22/05/1999, which governs long distance purchases, it is possible to benefit form the right of withdraw, id est the possibility to return the product purchased and to obtain repayment of the sums paid, as long as the product is in the same conditions of when it has been received.
To benefit from the right of withdraw it is necessary to call the office or to send an email to firstname.lastname@example.org. Each request has to be sent within 10 days of the receipt of the order. Goods brought into must be new, intact and sealed in the original package. The package must not be ruined, ripped, marked or spotted.
After having received the goods brought into, we will issue a credit note and a full refund (costs of delivery and of returning must be paid by the buyer), from that moment it will be possible for the customer to purchase again. Customers who purchase without VAT registration number may benefit from the right of withdraw (in accordance with current legislation), id est the right of the reimbursement of the sums paid, net of costs (costs of delivery and of returning excluded).
8. Dispute settlement and responsibility
These General Conditions shall be governed in all respects by Italian Law. Those disputes caused by the interpretation and/or by the application of these said General Conditions, should be the responsibility of the Court of Treviso. Tattoo Division srl - unipersonale will not be liable for the consequences resulting from the improper use of the products sold on the website.
9. Protection of personal data
All personal information requested from Tattoo Division srl - unipersonale are essential for the treatment and validation of oders, bills and deliveries. The lack of these information involves the impossibility of delivery. Customers has the permanent right to modify and cancel their personal data, as guaranteed by the Italian and European laws currently in force. At any time customers can send a request to Tattoo Division srl - unipersonale to verify how many and which personal data have been saved.
For any further information involving data processing please visit: www.dermacaretattoo.com/privacy-policy.